You have a legal right to be informed about how our app uses any personal information that we hold about you. To comply with this, we provide a 'privacy notice' to you where we are processing your personal data.
This privacy notice explains how we collect, store and use personal data about you.
We, Carter Computing, are the 'data controller' for the purposes of data protection law.
If you have any queries about this privacy statement please contact our Data Protection Officer:
We may hold some personal information about you to make sure we can help you and ensure your best experience with our app.
This information may include:
We use this data to help maintain the best experience for our app:
We will only collect and use your information when the law allows us to. Most often, we will use your information where:
Sometimes, we may also use your personal information where:
While in most cases you can provide the personal information we need to collect, there are some occasions when you can choose whether or not to provide the data.
We will always tell you if it's optional. If you must provide the data, we will explain what might happen if you don't.
We will keep personal information about you while you are a user of our app. We may also keep it after you have stopped using the app, where we are required to by law.
We have a record retention schedule which sets out how long we must keep information about our users.
We do not share personal information about you with anyone outside of our app developers without permission from you, unless the law and our policies allow us to do so.
Where it is legally required, or necessary for another reason allowed under data protection law, we may share personal information about you with:
How to access personal information we hold about you
You can find out if we hold any personal information about you, and how we use it, by making a 'subject access request', as long as we judge that you can properly understand your rights and what they mean.
If we do hold information about you, we will:
You may also ask us to send your personal information to another organisation electronically in certain circumstances.
If you want to make a request please contact our data protection officer.
You have other rights over how your personal data is used and kept safe, including the right to:
We take any complaints about how we collect and use your personal data very seriously, so please let us know if you think we've done something wrong.
You can make a complaint at any time by contacting our data protection officer.
You can also complain to the Information Commissioner's Office in one of the following ways:
If you have any questions, concerns or would like more information about anything mentioned in this privacy notice, please contact our data protection officer: